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Insight Employee Assistance Program (EAP) is a free, confidential counseling and referral service designed to help employees of Madera County and their household members resolve personal problems that may be interfering with work or home life.

 

Summary of Benefits

  • 24-hour, toll-free access
  • Three (3) free visits every six months
  • Confidential services
  • Available to all household and dependent family members
  • Referrals to legal and financial services

 

Problems Insight Can Help Address:

  • Emotional Distress
  • Job Related Issues
  • Marital/Family/Parenting
  • Divorce/Separation
  • Custody Issues
  • Grief/Loss
  • Relationships
  • Life Transitions
  • Drug/Alcohol Problems
  • Crisis Situations
  • Child-Adolescent Services
  • Aging Family Members

Help with Legal or Financial Concerns:

Through Insight, employees are entitled to a free, confidential 30 minute legal consultation. Employees are also entitled to a free 30 minute consultation related to issues concerning family budget planning or debt management. Employees may also be referred to a community based financial agency such as Consumer Credit Counseling.

Accessing Insight's Services

Employees wishing to access Insight's services can simply call Insight during business hours to access EAP benefits. In case of an emergency situation, Insight can be reached 24 hours a day. Insight will listen carefully to concerns or issues and help to assess the situation, then suggest ways to help. Insight's staff may recommend an appointment with a licensed EAP Counselor, make a referral to a community resource or other program that can help to resolve the issue.

Who is Eligible?

Employees and household members are eligible for Insight's services. Dependents living away from home may also access Insight's services.

Are These Services Confidential?

Insight staff will not reveal any information to anyone, including the employer, without consent, unless required by State and/or Federal laws.

Employees wishing to access Insight should call:

(559) 226-7437 or (800) 422-5322

Solving a problem often begins with a little INSIGHT!


Contacting Us Madera County Department of Human Resources
200 West 4th Street
Madera, CA 93637
Telephone: (559) 675-7705
TDD: (559) 675-8970
24-Hour Job Line: (559) 675-7697
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County of Madera
200 West 4th Street
Madera, CA 93637
USA
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General Information:
559-675-7703
Board of Supervisors:
559-675-7700
Fax:
559-673-3302
Address All General Email To:

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